Refund policy

You can return an item within 30 days of delivery for a refund, as long as it is unused and in its original packaging.

To start a return, email shopglownes01@gmail.com with your order number and the reason. We’ll reply with return instructions. Please don’t send items back before we’ve confirmed.

The customer pays return shipping. Original shipping charges are non-refundable. Once we receive and inspect your return, we’ll refund the original payment method. Your bank may take several business days to show it.

If your item arrives damaged or not what you ordered, email us a photo within 30 days of delivery and we’ll make it right.